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Guild Quality

APEX Clients Survey

October 27, 2017 By John Biancini Leave a Comment

Guild Quality Milestone Badge

At APEX, we take grades seriously. We strive for an A+  score on each project and ask clients to tell us directly how we did. We also use the industry’s leading independent customer satisfaction researchers,  Guild Quality, to survey our clients after we complete their projects. Guild Quality contacted us this week to say the last 20 APEX clients they surveyed gave APEX the highest score possible for “Likely to Recommend.”

Thank you to all of our APEX customers who take the time to share their experiences through online reviews and these Guild Quality surveys.  Guild Quality starts by emailing its survey. If the survey is not completed, it tries again. If that doesn’t work, it calls. And finally, it mails a postcard reminder.

APEX reviews appear on many online platforms, including the APEX reviews page, Google, Houzz, Angie’s List, the Better Business Bureau, Home Advisor and Facebook.  The Guild Quality survey is the most time consuming and important  because it asks multiple questions. But most people can complete the survey in less than five minutes. The other reviews go even faster.

Repeat business and referrals are the cornerstones of how we have built APEX. These customer satisfaction surveys and online reviews are what keep us on course. Thank you.

 

Filed Under: News Tagged With: contractor referrals, Customer Satisfaction, Guild Quality

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2021 Guildmaster Award

From the APEX Blog

APEX Awarded 2022 Guildmaster Award

Again this year Guild Quality, a consumer service providing customer satisfaction surveying, performance reporting, and marketing for quality-minded home builders, remodelers, and service providers, has awarded Apex Design Build the Guildmaster Award with Highest Distinction. This is the third year in row that APEX has received the award. 

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APEX Construction Management, LLC.
3711 Pineview Drive
St. Paul, MN 55127
License Number: BC566127

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