Angie’s List has awarded APEX Construction Management its Super Service Award for the sixth consecutive year. The 2018 award once again honors contractors who have maintained exceptional service ratings and reviews throughout the year.
APEX recognized for exceptional service
“Service pros who receive our Angie’s List Super Service Award represent the best in our network,” said Angie’s List Founder Angie Hicks. “They consistently make great customer service their mission. These pros have provided exceptional service to our members. The companies absolutely deserve recognition for the exemplary service they exhibited in the past year.”
APEX was required to maintain an “A” rating in overall grade, recent grade and review period grade to be considered for the award. In addition, winners must be in good standing with Angie’s List and pass additional screening.
APEX core values drive service
APEX President John “JB” Biancini said the Super Service Award recognition is part of a pattern based on his team’s core values.
“When we start each APEX remodeling project, we tell the clients that we will give them a scorecard to grade our performance at the end of the job. Then every team member does his or her part to earn an A+ grade. We also use Guild Quality to independently survey our clients. The Guild Quality surveys gather feedback that helps us maintain quality control. Receiving the Angie’s List Super Service again illustrates that APEX takes its core values seriously,” Biancini said.
Angie’s List continually updates service company ratings as new, verified consumer reviews are submitted. Customers grade companies on an A through F scale. This includes multiple fields ranging from price to professionalism to punctuality.
Actually, customers have been rating APEX Construction Management on Angie’s List since 2005. APEX has 42 reviews on Angie’s List. It is “A” rated and Angie’s Certified. To be certified, a company must be an Angie’s member in good standing, pass a biennial criminal background report, receive an A or B reviews grade, have current reviews, attest that its license is up to date and have a verified profile.
Grateful for customer support
Biancini thanked APEX clients for taking the time to post online reviews and participate in customer surveys. He said sharing their remodeling experience with other homeowners helps APEX maintain high standards.
“APEX clients post reviews on Google, Angie’s List, Houzz, the Better Business Bureau and on our own website. Their positive comments help us grow and succeed. We are very grateful for their support,” Biancini said.
Contact Biancini directly to discuss your remodeling needs.